The Art of Giving Feedback
How will I benefit?
After the course you will be able to:
- Apply proven frameworks for giving and receiving feedback in various contexts
- Communicate feedback clearly, respectfully, and with impact
- Turn difficult conversations into opportunities for learning and development
- Create an environment where feedback is welcomed and valued
Who should attend?
You will find this course helpful if:
- You lead or manage teams and want to foster a culture of continuous improvement
- You work in collaborative environments where effective communication is key
- You want to enhance your ability to give and receive feedback constructively
- You aim to build stronger relationships through trust and openness
Course Outline / Key Topics
- Why feedback matters
- The role of feedback in personal and professional growth
- The principles and psychology behind effective feedback
- Understanding emotional responses
- Building trust and psychological safety
- Models and frameworks for giving effective feedback
- Language and tone considerations
- Receiving feedback gracefully
- Managing defensiveness
- Turning feedback into actionable insights
- Creating a feedback culture
- Embedding feedback into team norms
- Common barriers to giving and receiving feedback and how to overcome them
- Techniques for delivering feedback that motivates and inspires growth