Managing Performance

How will I benefit?

After the course you will be able to:

Set clear, measurable objectives that create focus and accountability
Adapt your management style to meet the different motivational needs, strengths and development levels of individuals
Address poor performance confidently using appropriate informal and formal approaches
Effectively manage performance within teams, including during periods of change, cross-functional working and team development

You will find this course helpful if:

You have management responsibility and want to build your confidence in handling both high / low performance
You are a Project Manager and want to get the best out of others when working in a Cross Functional Project
You would like to explore new techniques for enhancing the engagement and commitment of others in relation to their development and performance.

What is performance management?
- Exploring the stages of ‘The Performance Management Cycle’
Understanding the needs of the receiver
- Exploring the impact of Personality Styles
- Practical Skills Development: Mapping a Learning and Development Pathway
Putting the effort up front to secure high performance
- Practical Skills Development: Defining clear objectives and supporting metrics
Managing poor performance
- What is poor performance and the reasons behind it
- Spotting the warning signs
- Practical Skills Development: Dealing with poor performance
Managing and sustaining high performance
The importance of using both informal and formal approaches for performance management
Key considerations when conducting performance appraisals
Manging performance through team development and organisational change