Communications and Influencing

How will I benefit?

After the course you will be able to:

Deliver your message in a clear, concise and compelling way, ensuring your audience understands your key points
Adapt your communications style to suit different individuals, situation and cultural contexts
Apply the principles of persuasion to influence decisions and inspire action

You will find this course helpful if:

You struggle to express ideas clearly, or if your messages are often misunderstood and you want to improve your communication skills
You would like to expand your knowledge and skills of persuasive communication techniques to influence stakeholders, colleagues, and team members
You are about to take on a more senior role and you would like to build your presence, authority, and influence in the workplace

What is communication and how effectively do we communicate?
The fundamentals of effective communication
How to adapt and tailor your communication approach for different audiences
The importance of Listening within Influencing
- Active listening techniques
- Levels of listening - including attentive and empathic levels
What makes for an effective influencer?
The Push and Pull of effective influencing
The Assertive Push technique
How to deal with pushback
The principles of persuasion and how to influence others to gain buy in and support